Shipping Information

Delivery Time

• UAE Orders: 2–4 business days
• International Orders: 7–14 business days (depending on destination)

Shipping Fees

• Free UAE shipping on orders above AED 200
• International shipping fees are calculated at checkout

Order Tracking
A tracking link will be sent to your email once your order is dispatched.

Returns Policy

Eligibility

• Products must be unused, unopened, and in original packaging
• Returns accepted within 7 days of delivery

Return Process

• Contact us at support@iglow.ae or WhatsApp us at +971 50 480 5669.
• Provide your order number and reason for return

Refunds

• Refunds are processed within 7 business days after inspection
• Shipping fees are non‑refundable